Certified Proctors

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Recruitment /Proctor Eligibility

Our Proctor Services make use of Certify personnel, our test center personnel,  and professional 3rd party service providers. Our proctors are located worldwide and are versed in proctoring through multiple proctoring platforms. We can offer multi-language and Certify can provide local proctoring services upon request. Before starting as a proctor at Certify, candidates are required to go  through certain procedures listed below to be eligible for proctoring:

  • Training Webinar

 

  • Online Material (Proctor Training Manual)

 

  • MockTests as a candidate & Mock Tests as a proctor

 

  • Online Cheating Methods Training

 

  • Online Assessment & Certification

 

  • Client Specific Training Webinar
  • Training Webinar: Every proctor has to go through a 60-minute live webinar where we introduce our platform’s functions and present demo testing sessions which proctored online.

 

  • Online Material: Each proctor receives an online Proctor Training Manual, which provides the guidelines for proctoring roles, proctor responsibilities, and trouble-shooting options when needed. They also receive a video link presenting how each proctoring method is conducted by certified proctors.

 

  • Mock Tests as a Candidate: Our proctors take a demo candidate test to have a better understanding of the candidate interface and potential scenarios a candidate goes through. This helps them to be able to assist the candidate in the best possible way whenever needed.

  

  • Mock Tests as a Proctor: Each proctor receives their own credentials to log in to our platform and run mock tests as a proctor to practice & learn the system before the certification step.

 

  • Online Cheating Methods Training: Our proctors are provided with online material covering suspicious behaviors during online tests and are specifically trained to spot any potential cheating activities.

 

  • Certification: Our proctors have to take an online test assessing their proctoring knowledge and has to pass a certain score to be certified. Based on their score on the online test, proctors are assigned as live proctors, reviewers and supervisor.

 

  • Client-Specific Training: Proctors who complete the certification process, receive one final training session which focuses on the exam day rules & guidelines provided by a specific client before proctoring, to ensure that all proctoring and exam safety requirements are met for this client.





Proctor Rules

Our proctors conduct sessions by following these rules:

 

  Proctors have to agree to GDPR or relevant terms and conditions of the country where the proctoring service is provided.

 

   Proctors must be 100% punctual for their assigned tasks.

 

   Proctors must contact their designated supervisors prior to exams via video call and ensure that the proctoring location aligns with our regulations.

 

   Proctors cannot use a mobile device during proctoring.

 

   Proctors cannot engage in any other activity other than monitoring the session at all times.

 

   Proctors have to monitor the sessions in an environment where full privacy is possible (e.g. at home or in an office) It is not allowed to proctor exams in public places such as cafes and restaurants.

 

   Proctors must sign a confidentiality agreement and accept the terms and conditions to be qualified as a proctor.

 

   Proctors must be in touch with Certify support at all times when conducting a proctoring session.

 

   Proctors must report to Certify Proctoring Department for each conducted session.

 

FAQ

We are working with 3rd party providers, which are located in Europe and India. Certify holds a DPA for all 3rd party solutions.

Reviewers go through an e-learning process and subsequent e-assessment to become certified Certify Proctors.

Yes, proctoring requirements are 100% customisable per Awarding Organisation.

The auditing process is performed by professional Certify Teams that have considerable experience in online and bricks and mortar testing facilities. The reviewers work from an office with office equipment which is controlled by Certify.

Universal Square
Main Building, 3rd Floor
Devonshire St. North
Manchester
M12 6JH
United Kingdom

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